Your Personal Data Protection at rally918
rally918 is committed to safeguarding the privacy and security of every user's personal data. This policy transparently explains how we collect, process, store and protect your information in line with international standards.
Six Core Principles of rally918 Data Protection
Our approach to privacy is built on a solid foundation — not just to meet legal requirements, but to genuinely protect the interests of our users.
End-to-End Data Encryption
All personal data and financial transactions are transmitted via SSL/TLS protocols with high-level encryption. Sensitive information is not stored in plain text within our systems.
Minimal Data Collection
rally918 only collects data that is strictly necessary to manage your account and meet compliance obligations. We do not request information beyond what operations require.
No Sale of Data to Third Parties
Your personal data will not be sold, rented or exchanged with any third party for marketing purposes. Data sharing only occurs when required by law or to process your payments.
Full Control in the Hands of Users
You have the right to access, amend or request deletion of your personal data at any time. Submit your request via our customer service email and we will respond within a reasonable timeframe.
Secure Data Storage
Data is stored on servers protected by multi-layer firewalls and round-the-clock security monitoring. Physical and digital access is strictly controlled in accordance with rigorous internal policies.
Data Breach Notification
Should a security incident occur that affects your data, rally918 will notify the affected users promptly and take remedial action without delay.
Privacy Policy Contents
1. Introduction and Scope of Policy
This Privacy Policy is issued by rally918, an online gambling platform operating under international licensing, and applies to all users who register, browse or use the services at https://rally918.onl.
By accessing and using the rally918 platform, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.
This policy governs how rally918 collects, processes, stores, discloses and protects user personal information. It also outlines your rights regarding that data. rally918 is committed to managing personal data responsibly and in line with industry best practices.
This policy should be read together with the rally918 platform Terms & Conditions for a complete picture of your rights and responsibilities as a user.
2. Personal Data Collected
rally918 collects various categories of personal data depending on how you interact with our platform. Data collection is divided into two main categories:
Data You Provide Directly:
- Full name as it appears on your official identification document
- Date of birth for verification of the minimum age requirement of 21 years and above
- Active email address for account communications
- Mobile phone number for two-factor verification
- Username and password chosen by you
- e-wallet or payment method information registered to your account (Touch 'n Go eWallet, DuitNow, Boost and others)
- Identity documents such as your identity card (MyKad) for the KYC (Know Your Customer) process
Data Collected Automatically:
- IP address and information about the device used
- Browser type and operating system
- Session data and login timestamps
- Deposit and withdrawal transaction records
- Game activity records (not game content)
- Navigation and click data on the website
⚠️ Please ensure that all information you provide is accurate and up to date. Inaccurate information may affect your account verification process and your ability to withdraw funds.
3. Purpose of Data Use
rally918 uses collected personal data solely for legitimate purposes related to the operation of the platform. The purposes for which data is used include:
- Creating and managing user accounts securely
- Processing deposits and withdrawals via supported payment methods
- Verifying user identity to comply with KYC requirements
- Delivering bonuses and promotions such as the 120% welcome bonus to eligible users
- Providing customer support via live chat and email in Malay and English
- Analysing usage patterns to improve platform services
- Detecting and preventing fraud or money laundering activities
- Complying with legal obligations and international licensing requirements
- Sending important notifications related to your account
rally918 will not use your data for any purpose other than those listed above without first obtaining additional consent from you.
4. Sharing Data with Third Parties
rally918 does not sell, rent or disclose user personal data to third parties for marketing or commercial purposes. Data sharing only occurs in the following limited situations:
- Payment Processors: Transaction data is shared with payment service providers such as FPX operators, e-wallet providers and cryptocurrency networks used to process your deposits and withdrawals.
- Identity Verification: KYC information may be shared with recognised third-party identity verification service providers.
- Legal Requirements: rally918 will disclose data when required by court order, regulatory authority directive or valid legal requirement.
- Fraud Prevention: Data relating to suspected fraudulent activity may be shared with relevant law enforcement agencies.
All third parties handling rally918 user data are bound by strict confidentiality agreements and are required to handle data in accordance with security standards equivalent to our own policy.
rally918 does not share user data with game provider companies such as PG Soft, Pragmatic Play, JILI or Spribe except for the session data required for the operation of the games themselves.
5. Security and Protection Measures
User data security is rally918's top priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:
- 256-bit SSL/TLS encryption for all data transmissions between browser and server
- Passwords and sensitive information are stored in hashed form that cannot be decrypted
- Intrusion detection systems and continuous network traffic monitoring
- Two-factor authentication available for all user accounts
- Role-based access controls for rally918 internal staff
- Regular security audits by independent third parties
- A security incident response plan that is tested on a regular basis
While rally918 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You are encouraged to use a strong password, not share your login details and keep your device updated at all times.
6. Use of Cookies
rally918 uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small data files stored on your device when you browse our website.
Types of cookies we use:
- Necessary Cookies: Required for basic website functions such as login sessions, security and navigation. Cannot be disabled.
- Preference Cookies: Store user preference settings such as language and display format for ease of use.
- Analytics Cookies: Collect anonymous usage data to help us understand how users interact with the website and improve our services.
You can manage cookie settings through your internet browser. Disabling certain cookies may affect the functionality of some parts of the rally918 platform.
7. User Rights
As a rally918 user, you have the following rights regarding your personal data. All requests will be processed in accordance with our internal procedures:
- Right of Access: You have the right to request a copy of the personal data that rally918 holds about you.
- Right to Rectification: You may ask us to correct any personal data that is inaccurate or incomplete.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data, subject to applicable legal data retention obligations.
- Right to Object to Processing: You may object to the processing of your data for certain purposes that are not legally required.
- Right to Data Portability: You may request your data in a machine-readable format for the purpose of transfer.
To submit any request relating to the rights above, please contact the rally918 customer service team via email or live chat available 24/7. We will respond within a reasonable timeframe and verify your identity before processing any request.
8. Data Retention Period
rally918 retains your personal data for as long as your account is active or for as long as it is needed for the purposes stated in this policy. Retention periods vary by data type:
- Active account data is retained for the entire duration your account is in operation
- Financial transaction records are retained to meet legal compliance and audit requirements
- Customer support communication logs are retained for service reference purposes
- KYC verification data is retained for the period stipulated by the relevant regulatory body
After the specified retention period ends or after an account is closed, data will be securely deleted or anonymised from our systems, unless the law requires a longer retention period.
9. Children's Privacy and Age Limit
The rally918 platform is exclusively for users aged 21 and above. rally918 does not require and does not knowingly collect any personal data from individuals under the age of 21.
⚠️ If we find that personal data has been collected from someone under the age of 21, that account will be terminated and the data will be deleted immediately. Parents or guardians who become aware that their child has registered an account should contact us immediately.
The rally918 registration process includes an age verification step to ensure compliance with this age limit. Users are required to confirm that they are aged 21 and above before an account is fully activated.
10. Amendments to This Policy
rally918 reserves the right to update or amend this Privacy Policy at any time in line with changes in the law, changes in platform operations, or improvements to our privacy practices.
Users will be notified of any significant amendments through:
- Notification via the email address registered to your account
- A notice displayed when you log in to the platform
- An update to the "Last Updated" date shown at the top of this policy
Continued use of the rally918 platform after changes to the Privacy Policy take effect will be considered your acceptance of the updated terms. We recommend that you review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, the rally918 customer service team is ready to assist:
- Live Chat: Available 24/7 directly from the rally918 platform in Bahasa Melayu and English
- Email: [email protected] — we aim to respond within a reasonable business timeframe
Requests relating to data rights, privacy complaints, or enquiries about data processing should be submitted via email with "Personal Data Request" stated in the subject line of your message.
For general enquiries about the platform, how to play, or technical issues, you can visit our FAQ for quick answers.
Start Your Experience with Full Confidence
Your data is protected, your transactions are secure. Register a rally918 account and enjoy a 120% welcome bonus of up to RM500 with a minimum deposit of RM50.